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Guest Communications

Elevate the guest experience with automated communication at each stage of their journey. Our system ensures that guests receive timely, relevant, and personalized communication from pre-arrival to post-departure, enhancing their overall experience and satisfaction.

This automation not only increases efficiency but also ensures consistent and high-quality interactions with your guests.

Revolutionizing the Guest Experience with Advanced Communication

Transform the way you interact with guests by offering seamless, open communication channels tailored to their preferences. Our next-generation guest experience solutions include an AI-driven chatbot and sophisticated automation, ensuring scalable and effective messaging. Through comprehensive data analysis, gain clear insights into the factors contributing to your property’s operational success, enabling you to continually enhance guest interactions and satisfaction.

This innovative approach not only modernizes communication but also provides a deeper understanding of guest needs and operational dynamics.

We automate, you communicate

01.
A.I. powered
hotel chatbot

Equip your hotel with an AI-powered chatbot to offer timely and accurate responses to your guests. This advanced tool is designed to handle up to 80% of routine inquiries, efficiently addressing the common questions guests have, and freeing up your team to focus on more complex cases.

This technology ensures guests receive the information they need promptly, improving their overall experience and satisfaction.

02.
Automated outbound communication

Our system enhances guest experiences through personalized and automated communication at every stage of their stay – before, during, and after.

This proactive approach ensures that guests receive timely and relevant information or offers, tailored to their specific needs and preferences, thereby elevating the overall quality of their stay.

03.
Quick & easy
follow-up

Implement a system where guest requests automatically initiate a case, guaranteeing prompt and precise follow-up by your team. This streamlined process ensures that all guest needs are addressed efficiently, enhancing service quality and guest satisfaction.

04.
Third-party
integrations

Our platform is designed to work in tandem with numerous other leading platforms you may already be utilizing. This interoperability maximizes the value of your existing investments from the outset, ensuring a cohesive and efficient digital ecosystem for your business operations.

 
 
 

Anytime, anywhere, effortless.

Configure guest communication strategies that align perfectly with your organization’s unique requirements. Whether you need a full-time chatbot, part-time assistance, or simply AI-powered agent support, our solutions are designed to be flexible and efficient.

These AI communication strategies ensure effective engagement with your guests at any time and from anywhere, simplifying interactions while catering to your specific operational needs.

Unified Communication Across Multiple Channels

Engage with your guests through their preferred communication channels, such as WhatsApp, SMS, WeChat, Instagram, and others, all managed from a single, centralized inbox.

This integrated approach allows you to meet guests on their chosen platforms, ensuring a seamless and convenient communication experience.

Expertise at Your Fingertips with Our Chatbot

Our chatbot, equipped with responses to over 400 hospitality-related questions, efficiently resolves more than 80% of incoming guest inquiries.

It’s adept at not only providing quick answers but also smartly routing complex requests to the appropriate team member, ensuring a smooth and knowledgeable interaction every time.

Simplifying Guest Engagement with a Single Link

Boost guest engagement effortlessly and with minimal investment by consolidating all your messaging services into one accessible link.

Utilize our user-friendly landing page builder to create a centralized access point for guests, making it easy for them to connect with your services and enhancing their overall experience.